Refund and Returns
Love Them or Return Them!
We operate a 'Love Them or Return Them' policy on all our products. This means, that if for any reason you are unhappy with your order, we can offer either a refund or exchange providing that goods are returned to us within 30 days of purchase.
We do this because we know that having sensitive or reactive skin means that a lot of our customers are a bit unsure about buying products online, so we want to put all our customers minds at ease. If you don't love them, just return them.
Please enclose your filled out Return Form, clearly stating the reason for return/exchange, with your returned products and send it to:
Sönd Wellbeing Ltd
River Mill, Dixon Street
BB2 1TR, United Kingdom
Please allow up to 10 working days for the refund or exchange of the product.